Mobile Banking Terms & Conditions

Thanks you for using Peoples Bank Mobile banking combined with your handheld’s text messaging capabilities. Message and Data rates may apply. For help, text “HELP” to 66588. To cancel, text “STOP” to 99588 at anytime. In case of questions please contact customer service at 931-676-3311 or 877-656-3311 or visit

Terms and Conditions


PEOPLES BANK offers their customers mobile access to their account information (e.g., for checking balances and last transactions) over SMS, as well as the option to set up alerts for their accounts (e.g., low balance alerts). Enrollment requires identification of the user’s banking relationship as well as providing a mobile number. The mobile phone number’s verification is done by the user receiving an SMS message with a verification code which they will have to enter on the website. Additionally, customers may select the type of alerts and other preferences which will determine, together with their account data, the frequency of alerts delivered to the customer. This program will be ongoing. Message & Data rates may apply. Customers will be allowed to opt out of this program at any time.


You can contact us at 931-676-3311 or 877-656-3311, or send a text message with the word “HELP” to this number: 99588. We can answer any questions you have about the program.

To stop the program: 

To stop messages from coming to your phone, you can opt out of the program via SMS. Just send a text that says “STOP” to this number: 99588. You’ll receive a one-time opt-out confirmation text message. After that, you will not receive any future messages.

Terms & Conditions:

By participating in Mobile Banking, you are agreeing to the terms and conditions presented here. 

Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®, Verizon Wireless and MetroPCS.

Mobile Banking and any software you may obtain from Mobile Banking (“Software”) may not be available at any time for any reason outside of the reasonable control of PEOPLES BANK or any service provider.

Privacy and User Information:

You acknowledge that in connection with your use of Mobile Banking, Peoples Bank and its affiliates and service providers, including Fiserv, Inc. and its affiliates, may receive names, domain names, addresses, passwords, telephone and device numbers, the content of the messages, data files and other data and information provided by you or from other sources in connection with Mobile Banking or the Software (collectively “User Information”). PEOPLES BANK and its affiliates and service providers will maintain reasonable safeguards to protect the information from unauthorized disclosure of use, but reserve the right to use and disclose this information as reasonably necessary to deliver Mobile Banking and as otherwise permitted by law, including compliance with court orders of lawful instructions from a government agency, to protect the personal safety of subscribers of the public, to defend claims, and as otherwise authorized by you. PEOPLES BANK and its affiliates and service providers also reserve the right to monitor use of Mobile Banking and the Software for purposes of verifying compliance with the law, these terms and conditions and any applicable license, but disclaim any obligation to monitor, filter, or edit any content.


Please see Restrictions on Use through the Mobile App for complete restriction information.

Use of Google Maps: 

You agree to abide by the Google Terms and conditions of use and the Google Legal Notices, or other URLs as may be updated by Google.