Data Breach FAQ

Has your data been part of the Equifax Breach? If so, the information below is from the American Banking Association: there are some helpful tips and suggestions to assist you in this massive data breach.

Frequently Asked Questions

I've been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed peoples names, Social Security numbers, birth dates, addresses and, in some instances, driver's license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

Was my information stolen?

If you have a credit report, there's a good chance it was. Go to a special website set up by Equifax to find out: Equifax Security 2017 . Scroll to the bottom of the page and click on "Potential Impact," enter some personal information and the site will tell you if you've been affected. Be sure you're on a secure network (not public wi-fi) when you submit sensitive data over the internet.

How can I protect myself?

  • Enroll in Equifax's services. Equifax is offering one year of credit monitoring and other services, whether or not your information was exposed. You can sign up at Equifax Security 2017 .
  • Monitor your credit reports. In addition, you can order a free copy of your credit report from all three of the credit reporting agencies at Annual Credit Report. You are entitled to one free credit report from each of the credit bureaus once per year. 
  • Monitor your bank accounts. We also encourage you to monitor your financial accounts regularly for fraudulent transactions. Use online and mobile banking to keep a close eye on your accounts. 
  • Watch out for scams related to the breach. Do not trust e-mails that appear to come from Equifax regarding the breach. Attackers are likely to take advantage of the situation and craft sophisticated phishing e-mails.

Should I place a credit freeze on my files?

Before deciding to place a credit freeze on your accounts, consider your personal situation. If you might be applying for credit soon or thing you might need a quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus. A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account.

How do I contact the three major credit bureaus to place a freeze on my files?

Equifax: Call 800-349-9960 or visit their website .
Experian: Call 888-397-3742 or visit their website .
TransUnion: Call 888-909-8872 or visit their website .

Where can I get more information about the Equifax breach?

You can learn more directly from Equifax website . You can also learn more by visiting the Federal Trade Commission' s web page on the breach. To learn more about how to protect yourself after a breach, visit .